Bradeley Site Surgery Hours

We close at lunchtime on Thursday at the Bradeley site between 1:00 pm and 2:30 pm for staff training.

Saturday opening is for Extended Hours only, and only one Saturday each calendar month will be available.

Smallthorne Site Surgery Hours

Extended Opening Hours

Extended hours clinics are now available at the Bradeley site on

• Monday         7:00 am to 7:50 am
• Tuesday        7:00 am to 7:50 am
• Wednesday   7:00 am to 7:50 am
• Thursday       7:00 am to 7:50 am

These are primarily aimed at people who work and so if you have difficulty attending in normal hours, please ask for this service.

A Saturday morning is open one morning per calendar month. These appointments are currently being used to offer our minor surgery appointments to patients and are therefore by invited appointment only.

These Extended Opening hours are for pre-booked appointments only. There will be no telephone access,

All routine requests will NOT be handled at these times, e.g.

• prescriptions
• test results
• appointments, 

Please do not ask as refusal may offend.

When We Are Closed

When the Surgery is closed, always phone the Surgery number - 838355. An automatic divert will take you directly to our out of hours service.

Urgent Care based in Basford provides the out-of-hours service. 

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS Direct

In the case of urgent need when the practice is closed you can call NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency.

Haywood Walk-In Centre

Haywood Hospital , High Lane, Burslem - 581112

7:00 am – 10:00 pm each weekday and 9:00 am – 10:00 pm during weekends and Bank Holidays.

Staff at the Walk-In Centre are able to treat minor injuries and illnesses.

The Hanley Health and Wellbeing Centre

69-71 Stafford Street, Hanley - 0300 123 6759 

The surgery is open 7 days a week, 365 days a year, including Bank Holidays. The opening hours are 8:00 am – 8:00 pm.

You can walk-in to see a GP or nurse without an appointment. There are no x-ray facilities at the Centre, if a fracture is suspected go direct to A&E.

Accident and Emergency Unit

Royal Infirmary, Princes Road, Hartshill - 715444 (hospital switchboard)

This should only be used if your injuries or illness cannot safely be treated by a Walk-In Centre.

Local Pharmacist:

They can help with many minor ailments.

Dentist:

Dental problems cannot be treated appropriately within General Practice. You should always approach your own dentist for emergency treatment.

If you are unsuccessful, or not registered with a dentist, you can contact the local Dental Access clinic on 01782 834836